Can I buy more than one pixel or light?
Yes and we’ll follow up with you for what name or message you want enshrined on them!
Last updated: November 17, 2016 07:32
Did Jack have a mustache last time?
No.
Last updated: November 17, 2016 07:32
Is there a character limit to the name/message
Since we aren’t etching or embossing or anything like that, it’s less critical - but to keep things designed well on the website, we are saying a 50 character limit.
Last updated: November 17, 2016 07:32
For my naming rights to the light or pixel - any rules?
No swears, ideally nothing overtly political. You can name it after your company. You can include a message, if you wish. Some ideas below.
Just your name or company name: Mickey Mouse Gellert Grindelwald The Wabash Lights, NFP
Or include a message: Daniel Burnham - Make no small plans, have a big bushy mustcache Joe Maddon - Cubs Manager, World Series Winner Gellert Grindelwald - You think you can hold me?
Last updated: November 20, 2016 11:19
What does it mean that the "Wabash After Dark" Tee will be “fulfilled by Kickstarter”?
Kickstarter is handling the survey, manufacturing, and shipping of the T-shirts so we can better focus on producing the Wabash Lights. This means you can expect a survey from Kickstarter immediately after the campaign and a quick delivery.
Last updated: December 01, 2016 21:24
Can I buy more than one pixel or light?
Yes and we’ll follow up with you for what name or message you want enshrined on them! Last updated: Thu, Nov 17 2016 10:32 am EST
Did Jack have a mustache last time?
No. Last updated: Thu, Nov 17 2016 10:32 am EST
Is there a character limit to the name/message
Since we aren’t etching or embossing or anything like that, it’s less critical - but to keep things designed well on the website, we are saying a 50 character limit. Last updated: Thu, Nov 17 2016 10:32 am EST
For my naming rights to the light or pixel - any rules?
No swears, ideally nothing overtly political. You can name it after your company. You can include a message, if you wish. Some ideas below. Just your name or company name: Mickey Mouse Gellert Grindelwald The Wabash Lights, NFP Or include a message: Daniel Burnham - Make no small plans, have a big bushy mustcache Joe Maddon - Cubs Manager, World Series Winner Gellert Grindelwald - You think you can hold me? Last updated: Sun, Nov 20 2016 2:19 pm EST
What does it mean that the “Wabash After Dark” Tee will be “fulfilled by Kickstarter”?
Kickstarter is handling the survey, manufacturing, and shipping of the T-shirts so we can better focus on producing the Wabash Lights. This means you can expect a survey from Kickstarter immediately after the campaign and a quick delivery. Last updated: Fri, Dec 2 2016 12:24 am EST
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.